Our policies and practices have been designed to comply with the Personal Information Protection and Electronic Documents Act (Canada) and corresponding provincial privacy acts.
Collection and Use of Personal Information
We may collect certain personal information such as your name, contact information, billing and shipping address, postal code, email address and any information which you send to us, such as when you make an inquiry through our Website or send us an email. We will only use this information to:
- manage our business relationship with you;
- set-up your user ID and password, provide you with access to your profile areas and to protected private content;
- contact you in order to answers your questions, or to provide you with the information or services which you have requested;
- provide our products and services to you;
- process transactions with you;
- to improve on our services and products; and
- facilitate and enhance your use of the Website,
As is typical with many other Internet websites, when you visit our Website, we may collect certain technical information, including your IP address, the browser you used to view our Website, operating system, screen resolution, language settings in browsers, the site you came from and searched for keywords (if arriving from a search engine). This technical data is aggregated and used to measure and improve the effectiveness of our Website. We do not attempt to combine this technical data with other personal information we collect on our Website.
Personal information submitted to any JR’s Transportation Services owned website, including the Website, or email address is used only for the purposes listed above. For any other purpose, JR’s Transportation Services will obtain your express consent (by verbal, written or electronic agreement) to collect, use or disclose your personal information.
Disclosure of Personal Information
JR’s Transportation Services does not share, sell, rent or provide your personal information to any other third party firm, organization or person, other than as listed below or as otherwise required or permitted by applicable law:
JR’s Transportation Services protects the personal information you make available to us. JR’s Transportation Services employs reasonable physical and electronic security measures appropriate to the sensitivity of the information, including providing access to your personal information only to those JR’s Transportation Services employees who need it in the course of their duties, maintaining our servers in a secure environment and employing password protection and encryption to safeguard your personal information.
Please be careful whenever sending personal information to us via email. Email is generally not a secure means of transferring information. We therefore cannot guarantee that this information will not be lost or used in a fraudulent manner.
Use of Data Cookies
Cookies are small data (1 KB) entries commonly sent from a web server to a special file on your computer. It contains the name of the site you visited and information about the choices you made while you were there. If you return to that site, the server requests data back from the cookie. The JR’s Transportation Services Website uses "cookies." Cookies help JR’s Transportation Services provide a better user experience by measuring which Website areas are of greatest interest. JR’s Transportation Services can only read cookies placed by the JR’s Transportation Services web server. You may choose to decline cookies if your browser permits, but doing so may affect your use of the Website and your ability to access certain features of the Website.
Accessing, Updating and Retention Personal Information
You may request access to your personal information by sending a request to JR’s Transportation Services. Subject to certain exceptions prescribed by law, and where the identity of the requester can be confirmed, you will be given access to your personal information within a reasonable time (generally 30 days). JR’s Transportation Services uses reasonable efforts to keep its records as accurate and complete as possible. You can help us maintain the accuracy of your information by notifying us of any changes to your personal information.
Emails from JR’s Transportation Services
If JR’s Transportation Services has a valid consent available to it at law (including express or implied consent), or if consent is not required at law, then, subject to applicable laws and regulations, JR’s Transportation Services may send to you, from time to time, email or other communications containing information about JR’s Transportation Services and the Website and other matters JR’s Transportation Services believes will interest you.
Opting Out and Unsubscribe
We provide users the opportunity to opt out of receiving any further email communications from JR’s Transportation Services at any time. At the end of each email message from JR’s Transportation Services, instructions on how to unsubscribe and be removed from the mailing list database are included. You may also contact JR’s Transportation Services at any time and request to be removed from our database or to stop receiving future electronic distributions.
Individuals have the right to withdraw their consent to the collection, use, or disclosure of their personal information at any time, except where that withdrawal would frustrate the performance of a legal obligation by JR’s Transportation Services. Upon reasonable written notice given to JR’s Transportation Services, all personal information held by JR’s Transportation Services that is identifiable to that individual will be removed from JR’s Transportation Services' records and a notice of the impact of that removal will be provided to the individual. Notwithstanding the foregoing, if you withdraw consent, JR’s Transportation Services nonetheless reserves the right to retain, collect, use and disclose your personal information without your consent where JR’s Transportation Services is required or permitted to do so by applicable law.
Enter and Win Contests and Promotions
When you enter or participate in a JR’s Transportation Services sponsored online contest, we ask for contact information such as your name, address, telephone number, email address. The information requested will vary depending upon the contest. We will not share any of your personal information collected with any third parties, unless required by law, without your consent. Contest participants must be 18 years of age or older and will be subject to the specific contest rules.
Third Party Website
The Website may contain links to other website or Internet resources, including websites operated by other persons (such as Facebook or Twitter). When you click on one of those links you are contacting another website. JR’s Transportation Services has no responsibility or liability for or control over those other websites or their collection, use and disclosure of your personal information.
JR’s Transportation Services
+1 (403) 620-6503
This version in effect since June 6, 2017.